Fix QuickBooks Multi-User Mode Not Working [A Brief Guide]

When QuickBooks Multi-User Mode not working error occurs you can’t access the company file in multi-user mode. Opening a company file in multi-user mode is as quick as opening a file on your computer, but sometimes, QuickBooks creates an error while opening the file in multi-user mode. Multi-user mode allows different workstations in a network to work on the same company file. But this feature can lead to errors in multi-user mode. In case you got this error, this blog can help you figure out the solutions and causes for multi-user errors in QuickBooks.

In case any problems arise while following the information provided in this blog, contact the QuickBooks Professional Team at 800-579-9430.

Causes Of Multi-User Mode Error in QuickBooks

Multi-User Mode error in QuickBooks has various reasons to show up on your computer screen. Understand the causes as understanding them leads to discovering effective solutions later. It’s in the grounds where your solution lies. Some of the significant causes are given below:

  1. Wrong hosting set up of QuickBooks on the server that is responsible for hosting the company file.
  2. Faulty firewall or Antivirus settings can hamper the connection between different computers on the network.
  3. QuickBooks version does not contain the newest updates.
  4. Destroyed or corrupt Network Data File (.ND) can cause this error.

Now that you have seen the causes, the solutions become more evident to you as you know where the problem lies.

Solutions For QuickBooks Company File Error in Multi-User Mode

QuickBooks Multi-User Mode not working error has multiple answers. You can endeavor all the solutions mentioned below step-by-step to resolve this error. Your answer or resolution for this error depends on the cause. There’s no best solution. Some of the answers are given below:

Solution 1: Update QuickBooks to The Latest Release

Since not updating QuickBooks is one of the causes for this error to occur, take a few steps given below to resolve this:

  1. Open QuickBooks and move to the Help section. Choose About QuickBooks.
  2. In the Update QuickBooks section, click on the Update Now option.
  3. Tick the New features, Maintenance Releases, and Reset Updates Checkbox.
  4. Click on the Get Update option.
  5. If prompted, do the installation; else, restart QuickBooks.
  6. After the installation of updates, restart your system and open the company file one more time.

If these steps don’t provide you the solution, try the following troubleshooting method given below.

Solution 2: Set Proper Hosting Options on Your Workstation

Since this is an error that occurs with the hosting of Multi-User mode, it’s important to have the right configuration. To avoid error using multi-user mode, implement the steps given below:

  1. Open QuickBooks on your system. Now in the File tab, click on Stop Hosting Multi- User Configuration in the Utilities option.
  2. On the server, open QuickBooks and choose Host Multi-User Configuration.
  3. Restart your system and server and open the company file again.


This blog covers the solutions and causes for QuickBooks Multi-User Mode not working error. You can endeavor other solutions as well, some of which are: optimize the Firewall settings and create a new company file folder. Try all these solutions with precision, and this error will get resolved in no time.

In case of any doubt on this error, contact the QuickBooks Professional Team at 800-579-9430.