How technology is changing the future of logistics companies in India

In the logistics industry, where activities not only include physical movements of goods, but also involve managing relationships with suppliers and customers, technology plays an important role in enhancing performance and business competitiveness. The best logistics company in India is hence one that uses technology to enhance the overall effectiveness and efficiency of the logistics system.

Logistics company

Few technology advances that are changing the future of the logistics industry

Internet and technological advancements have made it possible to keep track of your shipments and also provide real-time information to customers 24/7.

  • Internet of Things (IoT)

 Many devices are designed with built-in Wi-Fi capabilities and sensors. The easy access to Wi-Fi and the internet connects everyone to everything, which is why it’s called the Internet of Things. Sensors like GPS are built into transportation modes that are connected to an alarm system or dispatcher, making it possible to monitor and track at all times. It provides more accurate in-transit visibility and delivery of goods. With GPS software, there’s no worry about drivers getting lost and consumers experiencing delivery delays.

  • Radio Frequency Identification (RFID)

RFID technology uses a tag or sensor which is placed on the product and radio waves are sent out. RFID data delivery is of superior speed and data processing helps to monitor the movement of cargo. RFID can be used for tracking containers, packages, cartons or a truck carrying the cargo on time-bound dispatches to customers. The benefits of RFID include accuracy, cost-savings, speed, and convenience of data storage and processing of information.

  • Artificial and Augmented Intelligence

 Logistics companies in India can save a lot of time and money if they can incorporate solutions that provide intelligent transportation, route planning, and demand planning into their operations. AI has made a huge difference in logistics mainly in the areas of last-mile delivery, warehouse automated picking systems, and predictive optimization software. Augmented intelligence combines human intelligence with AI automated processes, thus combining inputs from human experience and customer service to ease out repetitive and tedious work.

Big data analytics are being used in logistics to analyze large volumes of data through which you can identify the issues that occur during the supply chain. Predictive and prescriptive analytics, combined with demand and capacity forecasting, allows logistic service providers to accurately understand what future demands are likely to be. This insight ensures proper fleet and carrier procurement and management to ensure there’s enough capacity to meet future customer needs.

  • Augmented reality

Augmented reality is the space between physical reality and virtual reality. AR is an enhanced version of the real physical world that is achieved through the use of digital visual elements, sound, or other sensory stimuli delivered via technology. It is useful for employees to navigate through large warehouses and aid them to identify the type and location of a particular product. It can reduce time consumption and takes away the possibility of error.


Safexpress,  a market leader in supply chain and logistics in India, provides a range of supply chain solutions, quality service, and logistics assistance to customers across 8 different industrial verticals. With Safexpress’s ability to provide technology-enabled and real-time monitoring capabilities, safe and timely delivery to customers is guaranteed.

In Conclusion

The adoption of the latest technology in the logistics industry can enable logistics companies in India to remain competitive and enhance efficiency. Technology will pave the way to smoother, faster travel times and meet consumer demands more efficiently.