How to Fix Netgear Extender Not Detecting 5GHz Band Issue

Are you having a hard time with your Netgear extender as it isn’t detecting the 5GHz band of your home router? If the answer is yes, then know that there is no need to push yourself off the cliff. You aren’t the only one who is on the edge. Users all across the globe are going through the same issue.

It’s time for you to ease out the worry lines on your forehead because we have got you covered. This post will make you familiar with the root cause of the issue that you are facing and how to put an end to it. So, here we go.

Reasons Why Your Netgear Extender Isn’t Detecting 5GHz Band

There can be various reasons why your Netgear range extender is not able to detect the 5GHz band of your router. Loose cable connections, weak internet connection, outdated firmware, congested WiFi channel, unstable connection to the 5GHz band, and what not.

Fixed: Netgear Extender Losing Connection to 5GHz Band

  • Check All the Wired Connections

One of the major reasons why your extender isn’t able to detect the 5GHz band of your WiFi router is because of loose cable connections. Loose cable connections can lead to various connectivity issues. Therefore, make sure that while setting up your Netgear range extender through, all the cable connections are finger-tight. Additionally, ensure that the Ethernet cable you are using shouldn’t be worn out or damaged.

  • Opt for Another Wireless Channel of Your Router

Another reason why you are beyond annoyed with the issue is because the wireless channel of your router is too crowded. It is recommended that you change the wireless channel of your router.

Have no idea about how to do that? Worry not. What are we here for?

Go through the below-mentioned steps to know how to change the wireless channel of your Netgear WiFi router.

  • First and foremost, log into your WiFi router by accessing

  • Once you have successfully logged into your router, click on the Wireless Network option.

  • Now, choose the wireless channel of your router that you would like to opt for and click on the Apply button to proceed.

Bingo! You have successfully changed the wireless channel of your Netgear WiFi router. Now, try to detect the 5GHz band of your router through the range extender.

  • Connect to the Right Network

Perhaps you are connecting to the network of your extender rather than the network of your router. This is another reason why your extender isn’t able to detect the 5GHz band. After performing the Netgear extender setup, rather than connecting to Netgear_Ext, connect to your home network.

  • Update the Firmware of Your Netgear Extender

Are you still not able to detect the 5GHz band of your home router? Oh, God! This issue really is a troublemaker, right?. But, the good news that we have one more solution for you to fix this problem; Netgear extender firmware update. In order to update the firmware of your Netgear WiFi range extender, follow the steps outlined below:

  • Log into your Netgear range extender by filling in the default login credentials.

  • Once the Netgear Genie dashboard appears, check for any firmware updates.

  • If a firmware update is possible, click on the Update Firmware option and wait for the changes to get implemented.

In this way, you can troubleshoot the issue of the Netgear extender not detecting 5GHz of the WiFi router. Now, you are free to enjoy a seamless internet connection in every corner of your house or workplace.