Trying to open your company file, stored on the server at a different location, directly from one of the workstations but continuously failing because of QuickBooks Database Server Manager stopped problem? If yes, you should not worry much as facing such problems is pretty usual these days. To ensure the smooth working of QuickBooks Desktop for you, we have come up with this post to talk about the reasons causing QuickBooks Database Server Manager is not responding problem and the troubleshooting solutions to get over them.
Are you looking for immediately troubleshooting assistance to fix QuickBooks Database Server Manager Stopped problem? If yes, don’t hesitate to contact QuickBooks professionals at 800.579.0391.
What are the reasons causing QuickBooks Database Server Manager is not responding problem?
The following are the reasons that usually trigger QuickBooks Database Server Manager is not responding problem:
- The Windows Defender Firewall is preventing QuickBooks Database Server Manager from connecting to the internet.
- The QuickBooks Database Server Manager is not functioning on the host computer.
What should you do to resolve QuickBooks Database Server Manager stopped problem?
Solution 1) Manually make Windows Firewall exception for QuickBooks Database Server Manager
- Open the Windows Start menu.
- Type “Windows Defender Firewall” into the given search space and choose Windows Defender Firewall.
- Right-click Inbound Rules and then choose the New Rule option.
- Choose the Program option and then click Next.
- Select This Program Path and then click Browse.
- Navigate to C:\Program Files\Intuit\QUICKBOOKS YEAR and look for the QBDBMgrN.exe file in the folder.
- Select the QBDBMgrN.exe file and then click “Next .”
- Choose Allow the Connection and then click “Next .”
- If prompted, make sure that all profiles are selected and then click “Next.”
- Make a new rule and name it “QBFirewallException(name.exe).”
- Repeat the steps mentioned above to create outbound rules for QuickBooks Database Server Manager, except you need to select Outbound Rules instead of Inbound Rules.
Solution 2) Get QuickBooks Tool Hub and run QuickBooks Database Server Manager
- Download the latest version (188.8.131.52) of QuickBooks Tool Hub on your host computer.
- Select the file you downloaded (QuickBooksToolHub.exe) and follow the steps you see on your computer screen.
- Agree to the terms and conditions to complete the QuickBooks Tool Hub installing.
- Open QuickBooks Tool Hub and then select Network Issues.
- Select the QuickBooks Database Server Manager button.
- Click Start Scan if you see your company file folder.
Note: If you don’t see your company file folder, select Browse to search for it on the computer.
- When QB Database Server Manager completes scanning the company file folder, click Close.
If QuickBooks Database Server Manager stopped problem occurs even after implementing both the troubleshooting solutions mentioned in the post above, then the folder containing your company file might be lacking sharing permissions. Thus, we suggest you grant sharing permissions to the folder that contains your company file and see if this fixes the error. For additional troubleshooting support to fix QuickBooks Database Server Manager is not responding problem, contact QuickBooks professionals at 800.579.0391.