The most important step for acquiring an ISO certification for your entity is ISO audits. The ISO audits are aimed to verify the management systems of your organization on the basis of the sets standards of ISO. The process includes analyzing the gaps in your system and suggest appropriate measures for your organization to meet the requirements. Apart from analyzing the errors in your processes, ISO audits also highlight the actions that has been taken to meet the objectives of your organization, so that there is a continual improvement in the systems.
There are various types of audits, such as:
• Internal audit: This is primarily done with the help of your internal auditors to verify compliance and effectiveness of your system.
• Remote/on-site audit: This is performed by the external certification body to evaluate the conformities.
• Certification audit: This is done to check the documentation as well as applicability of those documentations in your system.
• Surveillance audit: It is performed through surveillance visits to ensure if the requirements of the ISO certification is met on a regular basis
What do auditors verify?
ISO auditors usually assess the effectiveness of your management systems on the basis of the objectives of your organization and requirements of the ISO standard.
Let us consider the case of ISO 9001 certification. Following are the area of focus for the auditors while performing the audits:
• Management resources: Auditors evaluate the management resources that is used to implement quality driven culture.
• Enterprise quality management software: Although, not a compulsory requirement of the standard, but choosing an ISO compliant standard for e- QMS is necessary.
• Employee training: It is required under competence training and awareness clause of ISO 9001. The auditors monitor records of employee training.
• Corrective and Preventive actions (CAPAs): For organizations with a strong focus on quality, constant updates and improvements of the system is essential. Auditors check for the organization’s investment on CAPAs for an effective QMS.
• Document control: The auditors verify if your organization has comprehensively documented the requirements of ISO 9001 while implementing it.
The above list is not limited to these. There are various other aspects that the auditors look upon. Thus, you must be well-prepared to explain the auditors about the rationale of your management systems. The process of audit is helpful for your organization to understand and implement the best practices.
SIS Certifications holds the reputation for being one of the best certification bodies in the world. Our vast pool of experienced auditors aims at meeting your expectations through comprehensive assessment of your management systems and their compliance to the respective ISO standards.